Effective date: June 25, 2026
Protecting your personal data matters to us. This Privacy Policy explains what information we collect, why we use it, how it is protected, and what rights you may have regarding your data when you use the R-Stick website.
The R-Stick website is an online store focused on premium wooden-style flavored air sticks and Flavor Cores, designed for an experience without nicotine, tobacco, smoke, vapor, or combustion. Data controller: Company name: WEST001 LLC Address: 1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM 87110 Contact email: info@r-stick.com Website: r-stick.com Entity ID: 0008098944
When you use the R-Stick website, we may collect information needed to operate the store, process orders, and improve your experience. This may include: Your first and last name Your email address Your phone number, if provided Your shipping and billing address Information related to your order Payment-related information needed for secure transaction processing if payments are enabled Your IP address and certain technical data related to browsing Your communication preferences if you choose to receive marketing emails
We use your data only when necessary and for clear purposes. Your information may be used to: Process and confirm your orders Prepare and ship your packages Send you order confirmations and tracking details Respond to your customer service requests Manage payments and help prevent fraud when payments are activated Improve the operation of the website Comply with legal, accounting, and tax obligations We send marketing communications only if you have consented to receive them.
If online payments are activated on the R-Stick website, payments will be processed through secure payment providers. We do not directly store full credit card details on the website. Payment information is handled by specialized providers that apply their own security measures. Until a live payment method is enabled, this section applies to future payment processing.
To deliver your order, some data must be shared with logistics and transport partners. This may include your full name, delivery address, phone number when needed, and shipping information. We work with reliable carriers such as DPD, PostNL, Bpost, DHL, and regional delivery partners depending on the destination. This information is used only to prepare, ship, and track your parcel.
The R-Stick website may use cookies and similar technologies to keep the site functioning properly, improve browsing, analyze usage, and personalize certain features. Cookies can be used to: Keep products in your cart Remember browsing preferences Measure website performance Understand how visitors use the store Display more relevant content when applicable You can manage cookie preferences through the website banner or your browser settings.
If you agree to receive our marketing communications, we may use your email address to send information about our products, offers, news, or tips related to the R-Stick universe. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We do not sell your personal data. Some information may be shared with service providers necessary to operate the store. This may include: Hosting and infrastructure providers Database and storage providers Cloud storage or image hosting providers Carriers and logistics partners Email or customer service tools Analytics providers, where enabled Competent authorities if required by law Each partner receives only the information necessary for its mission.
We keep personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. For example, some order-related information may be retained to comply with accounting, tax, or legal obligations.
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is entirely risk-free. We do our best to protect your information, but we cannot guarantee absolute security.
Depending on the data protection rules that apply to you, you may have several rights regarding your personal information. You may request: Access to the personal data we hold about you Correction of inaccurate or incomplete data Deletion of your data where possible Restriction of processing in certain cases Objection to certain types of processing Portability of your data where applicable Withdrawal of consent for marketing communications To exercise your rights, contact us at: info@r-stick.com
The R-Stick website is not intended for minors. Our products are intended for adults. We do not knowingly collect personal data from minors. If you believe that a minor has provided personal data to us, please contact us so that we can take appropriate action.
Some service providers we use may process data outside your country of residence. Where necessary, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable regulations.
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The latest version will always be available on this page, and we recommend checking it regularly.
For any questions regarding this Privacy Policy or the use of your personal data, you can contact us: Email: info@r-stick.com Website: r-stick.com Company: WEST001 LLC We will do our best to respond as soon as possible.
We use necessary cookies to keep the site working. If you accept, R-Stick will also remember your cart between visits and enable optional experience improvements.
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